Our Policy
This policy is not a statement of preference. It is a binding condition of doing business with Fast Capital Advance ("we," "us," or "our"), and it applies to every person and company that promotes us, is compensated by us, or sends any message on our behalf. There is no exception for a partner who produces good volume, and no exception for a campaign that was "only sent once."
Our Privacy Policy describes how we handle information you give us. This Anti-Spam Policy is separate: it governs how anyone is permitted to contact people about us in the first place.
Our Permission Standard
Contact may be initiated only with a business that has asked to hear from us. That means one of two things, and nothing else qualifies:
- The business submitted an application or contact form on fastcapitaladvance.com; or
- The business has an existing funding relationship with us.
We do not purchase, rent, lease, trade, scrape, harvest, or append contact lists. Cold email, cold text messages, and cold solicitation calls are prohibited under this policy, whether made by an employee, a representative, or any outside party — and no one is authorized to make them on our behalf.
Text messaging is opt-in only. Consent is collected through a single dedicated checkbox on our own application form; the checkbox is unchecked by default and is not required in order to submit the form. Marketing, promotional, and solicitation text messages are not permitted, and no one may be messaged who has not applied through our own form and opted in. Every message must identify us by name and honor STOP, START, and HELP. Our full messaging terms are published in our Terms & Conditions.
Email must be transactional and account-related — application status, document requests, and responses to inquiries. Any commercial email must identify us accurately and carry a valid physical postal address and a working unsubscribe mechanism.
Opt-Out Requests
A request to stop contact is binding the moment we receive it, in whatever form it arrives — a reply of STOP, an email, a verbal request to any representative, or a message to the address below. It does not need to use particular words, and it does not need to be repeated.
An opt-out applies to every channel and every representative, not only the person or number it was sent to. We maintain a single suppression list covering calls, text messages, and email; opt-outs are added to it and are permanent unless the recipient later asks us to resume contact. Any representative who contacts a suppressed party is subject to the enforcement provisions below.
If you have asked us to stop and contact has continued, that is a failure on our part and we want to know about it. Write to the address below with the number or address involved and we will confirm removal in writing.
Who This Policy Binds
This policy applies to all of the following, whether or not any such arrangement exists at a given time:
- Our employees, officers, and contractors;
- Any affiliate, referral partner, ISO, broker, agency, marketing partner, or lead source that promotes Fast Capital Advance or is compensated in connection with referrals to us;
- Any party that sends messages on our behalf, under our name, or using our brand, logo, domain, or creative material; and
- Any party that links to this web site in a commercial message.
No party is authorized to promote this web site by any means we would not use ourselves. Acceptance of this policy is a condition of any referral, affiliate, or marketing relationship with us, and a party's obligations under it survive the end of that relationship.
Prohibited Conduct
The following are prohibited in connection with Fast Capital Advance, this web site, or the domain fastcapitaladvance.com:
- Sending unsolicited commercial email of any volume;
- Sending unsolicited text messages, MMS, ringless voicemail, or automated calls;
- Sending unsolicited commercial faxes;
- Using purchased, rented, traded, scraped, harvested, co-registered, or email-appended address lists;
- Mailing to any address or number for which the sender cannot produce evidence of opt-in — the date, time, IP address, source URL, and exact consent language;
- Forging or falsifying headers, the From line, the reply-to address, or any routing information;
- Using deceptive subject lines, or message content that misrepresents who is sending or what is being offered;
- Sending through open relays, open proxies, compromised hosts, botnets, or snowshoe infrastructure;
- Failing to honor an opt-out, or continuing to mail an address after an unsubscribe or a spam complaint;
- Posting this web site or its domain as unsolicited promotion to newsgroups, forums, comment sections, review sites, or social platforms; and
- Using URL shorteners, redirectors, or cloaked links that resolve to this domain in any unsolicited message.
Messages Sent in Violation of This Policy
No one — inside this company or outside it — is authorized to advertise this web site in unsolicited messages. If you received an unsolicited email or text message promoting Fast Capital Advance, it was sent in violation of this policy, and we want to see it regardless of who sent it.
That includes messages from our own representatives. A report about someone who works for us is treated exactly like a report about an outside party: we identify the sender, apply the enforcement provisions below, and tell you what we found. We would rather lose the volume than have our name attached to a message someone did not ask for.
Where the sender is an outside party using our name or domain without permission, we will additionally demand that they cease and destroy all material referencing us, and pursue the legal remedies available to us.
Enforcement
These provisions apply to our own employees and representatives as well as to outside parties. For an employee or representative, a confirmed violation results in removal from all outbound contact and disciplinary action up to and including termination.
On a credible report of a violation, we will:
- Suspend the sender's outbound contact immediately, before investigating;
- Require the sender to produce opt-in provenance for the recipients in question;
- Terminate the relationship permanently where the violation is confirmed or the evidence cannot be produced;
- Forfeit all unpaid commissions and claw back commissions already paid on traffic attributable to the violation;
- Require the destruction of all creative material referencing us and the removal of our name, domain, and links from the sender's systems; and
- Report the sender to the relevant authorities, carriers, and anti-abuse organizations where warranted.
Reporting Abuse
If you received any message promoting Fast Capital Advance that you did not ask for, we want to see it. Please send us:
- For email — the complete message including full headers; and
- For text messages — the sending phone number, the full message text, and the date and time received.
We acknowledge every report within one business day, and we investigate and shut down the offending source within 72 hours of confirming a violation. You do not need to be a customer to file a report, and we will tell you what we found.
Fast Capital Advance — Abuse Reports
Email: info@fastcapitaladvance.com
Web: fastcapitaladvance.com
Legal Compliance
We comply with the CAN-SPAM Act of 2003, the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and applicable state anti-spam and telemarketing statutes. Nothing in this policy limits any right or remedy available to a recipient under those laws.
Changes to This Policy
We may update this Anti-Spam Policy from time to time. The revised policy will be posted on this page with the "Last Updated" date shown above. We recommend checking this page periodically for any changes. Changes do not excuse conduct that violated the policy in effect when the message was sent.